18% of Connects Come from Callbacks. Are You Ready When Your Prospects Call?
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There’s that one executive you’ve been trying to reach. You’ve called, but it’s never the right time. Now, they call you back.
But you’re away from your desk. Your phone flashes a number you don’t recognize.
“Hello?”
“Hello, who is this?”
There’s an awkward exchange.
You both try to figure out who’s on the other end of the line. Neither of you know what the call is about.
That’s not a good start to your relationship.
Double Your Answer Rates from Callbacks
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Answering callbacks is an extremely underrated part of cold calling. In fact the average user at Nooks receives 8 callbacks per week but only 32% are actually answered by reps.
Why? Reps are either not at their computer or don't actually know who's calling back.
Nooks is the first AI dialer to change this.
Now Nooks gives you a new superpower to answer this problem: SMS Callback Notifications.
Whenever you get a callback Nooks will text with who is calling, their title, and account.
Since rolling out this feature, answer rates from callbacks have nearly doubled leading to more connects and conversations with buyers.
Know Who’s Calling You Back Before You Answer
Even when your prospect doesn’t answer, it’s still an opportunity for you.
How? Prospects see that you called and want to call back. But are you ready for their call?
Nooks gets you instantly ready for any callback. It spots when a prospect calls you back and identifies the caller. You immediately get an SMS message with the prospect’s details.
You have an instant heads-up that lets you prep your thoughts before you answer.
“Hi, Susan. Thanks for calling back. I was reaching out because finance leaders like you often face…”
Now, that’s a better way to answer a callback from a prospect.
With Nooks SMS Callback Notifications, your relationship starts off on the right foot.
Nooks is Constantly Innovating for You
At Nooks, we’re always adding new superpowers to make cold calling more effective. More connects, better conversations, stronger call culture, and more pipeline.
You know the power of the phone to build pipeline. That’s why outbound is a key part of your sales strategy. It lets you have conversations with your prospects about their challenges – and how you can help. Conversations that lead to more opportunities.
Nooks makes cold calling effective by automating the busywork of cold calling. You get more connects and more discussions.
Partner with a company that focuses on constantly building more value for your team.